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Staff Training Tips

This is a Restaurant Wine excerpt from Issue 46, March/April 1995. For complete articles and issues, click here to go to Restaurant Wine Online Order Form. To see a complete list of Recent Issues, go to Recent Issues page.

How well are your servers trained? Here are questions that everyone serving wine in your operation should know the answers to, preferably before they are permitted on the floor. (Answers and reasons why each question is important follow.)

1. Sulfites in wine refers to:

a. the smell of a burning match
b. a spoilage problem
c. a naturally derived preservative
d. a type of sediment found on the bottom side of a cork

2. Cork stoppers are used on wine bottles because:

a. they are cheaper than anything else
b. they add flavor to the wine
c. they allow wine to aerate slowly as it ages
d. they are impermeable, elastic, durable, and readily available

3. Rank these countries, one through four, in order of their total wine production (one being most, four least):

a. USA
b Australia
c. Italy
d. Spain

4. A 750 milliliter bottle holds how many ounces of wine:

a. 26.2
b. 24.8
c. 24
d. 25.4

5. "Old Vine(s)" on a wine label refers to:

a. a legal term meaning vines over 21 years of age
b. vineyards affected by phylloxera
c. vines used to make a late harvest wine
d. a non-regulated term, referring to the relative age of the vines from which the wine was made

6. "Acid" in wine is:

a. responsible for the crisp taste of dry table wines
b. the result of a bad vintage
c. the same as bitter
d. only found in white wines

7. Tannin, as in "a tannic wine", refers to:

a. the taste or smell of leather
b. full body (a full bodied wine)
c. an off flavor or taste
d. a slightly bitter and astringent compound, found in nearly all red wines, contributing to ageing potential

8. Tartrate crystals found on the wine-soaked end of the cork or as a sediment-like deposit in wine is the result of:

a. leaving a wine bottle standing up too long
b. broken glass, which probably got in the bottle on the bottling line
c. mineral salts in wine which precipitate out of solution
d. sugar in wine which precipitates out of solution

9. What happens to a wine that is allowed "to breathe"?

a. it ages longer in the bottle
b. it automatically tastes $20 better
c. it is simply being aerated, in hopes of uplifting or developing its aroma, taste, and/or balance
d. none of the above

10. Which of these is usually the heaviest or more tannic wine?

a. Merlot
b. Grignolino
c. Cabernet Sauvignon
d. Kabinett